# Overview

Waldo AI offers 4 methods of customer evaluation, each for different purposes.

In addition, Waldo's API offers methods to automate customer evaluation and synchronization with your system.

### Types of customer evaluation

**Onboarding**

The onboarding is the most basic type of customer evaluation.

This consists of a KYC/AML evaluation and for every customer added, Waldo AI will return a status of either passed, rejected, or review.

**Fraud Check**

The fraud check is a risk assessment of a customer. This evaluation includes information to help you take the right decision to accept or reject a customer.

To automate the decision, the fraud evaluation returns a customer risk score. Your organization can set its own customer risk thresholds.

**Document Check**

The document check is a supplemental KYC verification. Document verification is a critical process used to authenticate the identity of individuals by verifying the validity and authenticity of their submitted documents.

**Deep Background Check**

This will scan even more data sources across the entire web and generate a detailed report, using criminal records, work history, and AI facial recognition for this customer. A report will be emailed to you within one business day.

### Synchronizing with your system

Waldo AI includes the webhooks as a way to update your system (server/application, etc.) directly from our dashboard, and asynchronously from the API.

Since a part of the evaluations may not be completed in real time, we **highly recommend** setting up the webhooks.

Read more about [webhooks](https://docs.waldo.ai/features/webhooks).